Our dedicated help desk provides instant IT support and on-site IT services. As your full-service outsourced IT department, we first build a secure IT foundation and then proactively monitor your environment around the clock to catch problems before you feel them.
Proactive IT
Our suite of monitoring, automation, and remediation tools keep our fingers on the pulse of your tech setup. We catch issues before they happen with this one-of-a-kind approach
Managed IT Services
As a provider of Managed IT Services Fistec’s dedicated help desk provides instant IT support and on-site IT services. As your full-service, outsourced IT department, we first build a secure IT foundation and then proactively monitor your environment 24/7 to catch problems before you even notice them.
Whether it’s managed IT, cloud computing, cybersecurity updates, or IT compliance, Fistec brings years of experience to your business.
Managed IT Services Aren’t One-Size-Fits-All
Every business is unique and needs the right suite of services to thrive. Fistec offers unlimited, customized IT support services for a flat rate. From day one, you’ll know what our IT services cost. You’ll never find yourself with a surprise bill when working with us. Our Proactive approach to tech support and IT services ensures we’re ahead of issues before they happen, saving you time, money, and frustration. Learn more below!
We’re here 24/7 to help support your business.
Prompt Service Desk
Don’t call a stranger for your IT issues. Call Fistec. Our 24/7 monitoring and tech support service offers you the best support you need when you need it the most.
Your vCIO
Leveraging Fistec leaves you with a virtual Chief Information Officer (CIO) at your fingertips. They’ll help you plan, budget, and adjust as needed to make sure your IT infrastructure is the best it can be.
IT Projects Team
We specialize in leading the charge on IT projects for you and your team. Our professional services team can implement strategy, pivot where necessary, and deliver your IT project on budget and on time.
Proactive IT
We understand more than anyone how important technology is to the success of businesses. Our proactive approach to managing clients helps us anticipate issues, adjust for problems, and solve tech-related quandaries before they lose your business. Our data visualization and monitoring tools constantly search for the root causes of issues or things that can pop up so we can correct them before they become a bigger problem than they should. Fistec’s proactive approach will save you time and money guaranteed.
Your vCIO
Technology changes daily. It almost feels as if you can’t keep up with it. If you have someone on your team trying to manage it, it can be overwhelming. Let our dedicated virtual Chief Information Officer (CIO) be your partner in all thing’s tech for your business. They can create budgets, plan deployments, manage projects, and much, much more. They can take on the role of CIO in your company so your team can focus on growing your business. You’ll get expert advice from your CIO through Fistec.
Prompt Service Desk
Never stress about getting on the phone with tech support again. Our friendly, professional tech support team can handle anything happening at your business. They’ll ask questions, gather information from you, and begin to troubleshoot as soon as you call. When they’re not handling your day-to-day technology issues, they’ll be monitoring your technology infrastructure and tackling other to-do list items you need to be completed. We’re a hands-on, full-service IT help desk at your fingertips
IT Projects Team
We believe that IT projects shouldn’t be more hassle than they’re worth. From budget headaches to major delays and chaotic rollouts, you can avoid all the above with the proper project leader. Fistec is that leader. Our professional services team will manage your IT projects every step of the way. We’ve standardized processes thanks to years of experience in the field. We know how to budget, tackle scope creep, and ensure that no matter what project you need completed ensuring it gets done efficiently and timely.